Triathlon Canada’s more than 22,000 members include athletes, coaches, and officials from the grassroots to elite levels. Triathlon Canada supports athletes in reaching the Olympic and Paralympic podium, and we also inspire any Canadians who just want to discover what they’re made of. Creating a culture of gold medal performances, Triathlon Canada is an organization dedicated to promoting excellence in the sport. Our team of dedicated professionals are committed to the same expectation we have of our athletes and coaches who represent us: being the best in the field, whether it’s on the race course, in the training environment or in the offices and boardroom.

The purpose of this position is to ensure stability and continuity within the “Community Programs” department. The Manager will oversee contractors affiliated with these programs, ensure the ongoing integrity of existing programs and work to continue to add depth to the overall portfolio.

We are looking for a collaborative team player who has excellent planning and execution skills, great customer service orientation and who will take the initiative to receive strong results.
The key objectives and duties of this position are:

a) Oversee Community Program Coordinators & contractors
i. Track key deliverables for the department and report to the Director
ii. Conduct performance reviews annually where applicable
iii. Advise on areas where additional resources are required, including specialized staff

Annual Planning
b) Work with the Directors to develop fiscally responsible budgets for each program
c) Contribute on an annual workplan with clearly identified deliverables

d) Assist with developing and delivering a long-term hosting plan
e) Contribute on hosting agreements, bid documents, and sanctioning processes as needed
f) Work with the local organizing committees to build strong relationships
g) Provide leadership and technical support onsite at National Championships and other domestic international competitions
h) Ensure event materials are ordered and organized
National Development Series & Camps
i) Project lead for the organization and delivery of the National Development Series
j) Project lead (logistics and planning) for national development camps
» Support contracted or staff coaches in the delivery of camp programs

Age Group World Championship Teams
k) Oversee and manage the Age Group World Championships Teams program
l) Ensure a high-quality package of services is delivered to this group, including:
» Communications
» Qualification
» Uniforms
» On-site support at World Championship events
m) Work with the PSOs to ensure consistency across the country
n) Develop, maintain and apply policies as needed to ensure compliance with Triathlon Canada’s code of conduct and team selection procedures
o) Gather annual feedback from the teams to continue to assess delivery and develop the program

Communications & Engagement
p) Working closely with the Communications Manager, communicate Triathlon Canada’s programs to the community clearly and effectively
q) Help the community to understand what we do and how/where they can engage with the sport of triathlon
r) Plan and deliver webinars to community groups on a variety of topics

» Diploma or degree in sport administration, communications, or business-related fields OR equivalent experience
» Motivated, detail-oriented self-starter comfortable with high levels of autonomy
» Experience with front-facing customer service
» Excellent written and verbal communication skills
» Strong organizational skills
» Strong computer and database skills
» Experience with Office365, Sharepoint, OneDrive, Outlook, MailChimp, Survey Monkey, Word Press, etc.
» Bilingual in English and French considered an asset

Learn More about the position, please click HERE.

Candidates can email applications directly to Rachel Macatee at Rachel.Macatee@triathloncanada.com by November 30, 2023.